Legal
Privacy Policy
How Bien Tickets collects, uses, and protects your personal information.
Information We Collect
We collect information you provide when creating an account, purchasing tickets, or creating events, including name, email, Ugandan mobile number (+256), payment details, and event attendance data.
How We Use Your Information
Your information is used to process UGX transactions, deliver tickets via SMS and email, facilitate venue check-ins, and improve our services. We do not sell your personal data.
Data Security
We implement industry-standard security measures to protect your data. Payment processing is handled through secure, PCI-compliant gateways including MTN MoMo and Airtel Money integrations.
- PCI-compliant
- MTN MoMo
- Airtel Money
Data Retention
We retain transaction records as required by Ugandan financial regulations. You may request deletion of your account data by contacting our privacy team.
Contact
Privacy questions? Reach our privacy team — we are based in Kampala and will help with access or deletion requests.